Last updated: September 2026
Zebuck Connect ("we", "our") provides a software platform that lets businesses communicate with their customers on WhatsApp using the official WhatsApp Business Platform (Cloud API) by Meta.
Account details of our business customers and their team members (name, email, password hash); WhatsApp Business Account identifiers and access tokens granted by our customers through Meta; contacts and messages that our customers send and receive through the platform; and technical logs (IP address, browser) for security.
Only to provide the service: sending and receiving WhatsApp messages on behalf of our customers, showing conversations in the team inbox, running campaigns and chatbots they configure, billing and support. We do not sell personal data and we do not use message content for advertising.
When a business connects WhatsApp through Facebook Login for Business, we receive permission to manage its WhatsApp Business Account and messages (whatsapp_business_management, whatsapp_business_messaging). Tokens are stored encrypted and used only for that business.
Messages are transmitted through Meta's WhatsApp Business Platform. We use hosting and email providers who process data on our behalf under confidentiality obligations. We may disclose data if required by law.
Data is kept while the customer's account is active. A customer can disconnect numbers and delete contacts at any time. To delete all data, follow the steps on our data deletion page.
We use HTTPS, encrypted storage of access tokens, role-based access control and signed webhooks.
For privacy questions email no-reply@whatsapp.zebuck.website.